Payment Terms

All major credit cards accepted, cheque supported by a bankers card and cash. Payment is due on the day of arrival with the exception of Christmas. All Christmas bookings must be paid and confirmed by the 6th December. A reminder will be posted on this website.

On booking, a Confirmation will be emailed to you setting out our Terms & Conditions and requesting a deposit to secure the booking. These Terms & Conditions are the same as set out on our Contract you will be asked to sign when you arrive, so please read them carefully.

Our booking fees are per day. Your board will be charged from the day of arrival to the day of departure inclusive. No refunds will be made should you decided to collect your pet before the agreed departure date. Discounts are available for boards over 1 month and for boarding 2 or more pets from the same family together.

Our
News / Events
Closed to the Public: Wednesday, Sunday And Bank Holidays.
Summer Opening Hours: (April - Oct) 8.30am - 12.30pm / 14.00pm -17.00pm
Winter Opening Hours: (November - March) 8.30am – 12.30pm / 14.00pm – 16.00pm
Visitors Welcome without appointment between 14.00pm and 15.30pm except for peak periods.
Star Boarding Kennels Ltd
‘Wide View’, Green Lane,
Chessington, Surrey KT9 2DS